Jr. DevOps Engineer / Jr. SRE

Job description

Do you want to take the plunge from an Ops role and into Site Reliability? We need a self-driven Jr.DevOps/Jr. SRE to join our platform team for one of our core partner products. Since you will be working on a distributed SaaS application (fully serverless, CI/CD, infrastructure as code), you are ideally excited for the opportunity to contribute to end-user experience, deployment, operating, and maintenance of our development and production systems with the ultimate goal to continuously improve systems performance.

Your role:

As a Jr.DevOps/Jr. SRE, you should have a passion for tackling challenges across a spectrum of technologies. Previous experience in a similar role as a part of a software development organization is preferred but not mandatory.

Within this new and varied role, you will be joining a friendly and inspiring team of developers and DevOps specialists and you will be working as a bridge between the R&D team, the Service Desk team, and our long-standing partner on one of code11’s most technical projects.

Our app is in active development, so practicing sustainable incident response with our partners is just as important as building new features and services. You will spend most of your time owning the incident management pipeline, using DevOps principles and observability to fix problems. You will also get to develop tools & automation for the team to use, and build a resilient system for our team and partner.

Your responsibilities:

  • SLA Management:
    • Troubleshoot priority incidents, fixing bugs, enhancing the platform performance, and implementing feature requests where necessary

    • Working through (developer) service issues and communicating in a professional and timely manner

    • Facilitate blameless post-mortems and ensure permanent closure of incidents

  • Ops:
    • Oversee system infrastructure, including implementing and managing to monitor, fixing, testing, and maintaining services, application software, and system management tools

    • Fight the logging, monitoring, and alerting spam by careful gardening and pruning

    • Complete coding assignments related to applications, testing, systems reliability, monitoring, alerting, build and deployments, and analytics.

    • Develop and deliver configuration and deployment automation

    • Work with the team, championing platform improvements and DevOps principles


Requirements

You are someone whose experience matches with most of the following skills:

  • 1-2 years of software development or experience supporting complex applications (SaaS preferred) in the Cloud

  • 1 year of experience working with cloud providers Azure/AWS/GoogleCloudPlatform

  • Experience working with at least one general-purpose programming language (e.g. Python, NodeJS, Java, .NET)

  • Experience with source control software (e.g. git)

  • Knowledge of container orchestration frameworks and container management (Kubernetes, Docker Swarm, Amazon EKS)

  • Experience with relational databases (e.g. MySQL, MSSQL, Oracle) or NoSQL databases (e.g. MongoDB, DynamoDB, ArangoDB etc.)

  • Basic networking knowledge (virtual private networks, subnets, DNS configurations, SSL certificates, etc.)

  • Experience with infrastructure-as-code tools (Terraform, AWS CodeDeploy, AWS Cloudformation), CI/CD tools (e.g. Jenkins, TeamCity, Bitbucket pipelines, Gitlab pipelines, etc.)

  • 1+ years experience with ticketing management solution and source control (e.g. Remedy/Jira ServiceDesk/Zendesk)

And the following abilities:

  • Desire to learn and improve (growth-minded)

  • Autonomous and proactive attitude

  • Excellent troubleshooting and problem-solving skills

  • High attention to detail

  • Customer-focused and generally empathic towards team members, CODE11 clients, and partners

  • Ability to communicate and adapt language to the listener, both written and verbal

  • Flexibility, adaptability, responsibility, and accountability

  • Consistent in speaking up and presenting your ideas


We offer:

  • Competitive compensation (depending on your experience level)

  • First-class private medical insurance

  • 300 RON / month flexible benefit budget for meal tickets, transportation, sports, etc.

  • Discounts via our benefits provider (benefits.ro)

  • Remote work from home for the duration of the pandemic, then flexible approach to WFH

  • Great hardware

  • Regular team events (online as well)

About us:

Code11 is a Norwegian-Romanian company built brick by brick with Agile core values and cutting-edge development technologies. We power start-ups and enterprises, working in innovation programs as their tech partner. We believe that there is always a better way to do it, whether it’s a methodology, technology, or digital transformation.

Want more details? Come grab a virtual coffee with us so we can talk more about a career out of the ordinary in Code11.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.